Refund and Cancelation Policy

Refund and Cancellation Policy for ShiningKanika:

At ShiningKanika, we value your satisfaction and strive to provide you with the best experience possible. This Refund and Cancellation Policy outlines the terms and conditions under which refunds and cancellations are processed for services and products purchased on our website. Please read this policy carefully before making any purchase.

1. Refund Policy:

1.1 Services: We offer various services through our website that may include subscriptions, memberships, digital products, and more. Refunds for services will be processed according to the terms of the specific service you have purchased. In general:

  • Refunds may be provided within 30 days of purchase if you are not satisfied with the service and can provide a valid reason for your dissatisfaction.
  • Refunds will not be processed for services that have been fully utilized or accessed beyond a reasonable extent.
  • To request a refund, please contact our customer support at [customer support email] with your purchase details and a brief explanation of your request.

1.2 Products: For physical or digital products (if applicable), refunds are subject to the following conditions:

  • Damaged or Defective Products: If the product you receive is damaged or defective, you can request a refund or replacement within 7 days of receiving the product. Please provide photographic evidence of the damage or defect.
  • Incorrect Product: If you receive the wrong product, you can request a refund or replacement within 7 days of receiving the product. Please provide details of the incorrect item received.
  • Change of Mind: We do not offer refunds for products due to change of mind. Please make your selections carefully before making a purchase.

2. Cancellation Policy:

2.1 Subscription and Membership Services: If you have subscribed to any of our services or memberships, you may cancel your subscription at any time. Depending on the specific service, cancellation terms may vary, and you might be entitled to a partial refund if applicable. Please refer to the terms and conditions of the service for more information on cancellation and refunds.

2.2 Digital Products: Cancellation and refunds for digital products may vary depending on the product type. In general:

  • If you have not accessed or downloaded the digital product, you may request a cancellation and refund within 7 days of purchase.
  • Once you have accessed or downloaded the digital product, we cannot offer a refund due to the nature of the product.

3. Processing of Refunds and Cancellations:

  • All refund requests will be reviewed and processed within 7 business days from the date of the request.
  • Refunds will be issued using the same payment method used for the original purchase.
  • Please note that any processing fees, transaction fees, or charges imposed by payment gateways (such as Razorpay) are non-refundable.

4. Contact Us:

If you have any questions, concerns, or would like to initiate a refund or cancellation, please contact our customer support team at [customer support email]. Our team will be happy to assist you and guide you through the process.

 

(Last updated on [20  Aug 2023])